Today, we’ll teach you how to return a game on Steam. Steam is a popular digital game shop since it allows you to trade games in addition to making buying so simple. You can buy a game from the comfort of your own home and receive the same (or better) service as if you were at a physical store.
How to return a game on Steam?
Returning games on Steam is straightforward and quick, whether you bought them immediately before they went on sale or after playing them for a short time and realizing you didn’t like them. Continue reading for complete information on Steam refund eligibility as well as full instructions on how to return a Steam game.
Steam refund rules
Before learning how to return a Steam game, be sure your purchase is eligible for a refund. Keep in mind that even if your game does not meet the conditions given below, Steam may still authorize the refund in rare cases. The following is a list of commonly asked questions concerning Steam refunds.
How much time do I have to return a Steam purchase?
Steam game purchases are returnable within 14 days of purchase as long as they haven’t been played for more than two hours. This includes full games, DLC, and titles you’ve previously paid for.
In-game purchases are only valid for 48 hours after they are made, as long as the item has not been used in-game. If any developers have made it hard to return in-game purchases, it will have been made obvious at the start of the purchase.
When will I receive my Steam refund?
Approved refunds might take up to a week to receive. The refund will be sent in the form of money in your Steam Wallet or via the payment method you used to complete the transaction.
Can I get a refund if I have a VAC ban?
No, if the Valve Anti-Cheat system (VAC) detects cheating, players forfeit their right to a refund for that game.
Can I return Steam Wallet funds?
You may be eligible for a refund if you do not use any of your Steam Wallet cash on Steam games or DLC within 14 days of purchase.
Can Steam take away my right to refunds?
If Steam feels you are abusing the system, it has the authority to revoke your entitlement to a refund. This stops users from taking advantage of the two-hour time limit.
I just bought a game and now it’s on sale. Can I return it and get the sale version?
Yes, you can. Returning a game, for this reason, is not considered system abuse.
If your game purchase meets the conditions given above, here are the ways for returning a Steam game or other purchase.
How to return a Steam game?
- Go to the help page to sign in to your Steam account.
- Select Purchases from the menu.
- Choose the purchase you want to return. If it does not arrive, it is too late to be refunded.
- Click After picking the problem you’re having, I’d want to receive a refund.
- Select how you want to receive the funds.
- Fill up and submit the request form.
You will then get an email confirming your refund request. The approval of the return may take up to a week, however, the cash may take up to seven days to appear in your account. International payment methods can take much longer.
This brings us to the end of our lesson on how to return a game on Steam. Remember that if your return is disallowed because the purchase was made more than 14 days ago, you can make another request to have it examined by another individual.